SHIPPING:

UNDER NO CIRCUMSTANCES IS LUXURIOUSLY LACED RESPONSIBLE FOR LOST OR STOLEN PACKAGES BY MAIL. YOU HAVE THE OPTION TO ADD INSURANCE TO YOUR PACKAGE THAT WILL COVER YOUR PACKAGE BEING LOST, STOLEN, OR DAMAGED

At Luxuriously Laced we are committed to providing you the best luxury shopping experience. This commitment is not just for our products, but our process as well. 

Please allow 3-5 business days for all orders to be processed. Orders that are placed during the weekend, will be processed the next business day. All items will be shipped no later than 5th business day after your order confirmation has been received

IF YOU RECEIVE FREE SHIPPING, YOUR ORDER WILL SHIP VIA USPS 2DAY SHIPPING DEPENDING ON WEIGHT. A SIGNATURE IS REQUIRED TO CONFIRM DELIVERY!

RETURNS:

Unfortunately, we do NOT offer refunds. We’re 100% guaranteed that you will love your hair. However, In the unlikely event you receive a damaged item, we will gladly replace it. Once you receive your item, you have 24 hours to reach out to us regarding your order.

IF YOU WOULD LIKE TO RETURN/EXCHANGE YOUR ORDER FOR STORE CREDIT: PLEASE CONTACT US FIRST TO BEGIN THE PROCESS.

LOCAL PICKUP:

Local pickups are offered in the DMV area. Pickups are Monday-Saturday 10am-7pm. If you want to schedule a pickup, you can DM us, text (202) 905-2619, or use the Instant Message option on the site. If you place an order from the website, ORDER WILL BE SHIPPED TO YOU!

BILLING AND SHIPPING ADDRESSES MUST MATCH OR YOUR ORDER WILL BE CANCELLED!

ONCE YOUR PACKAGE IS IN THE HANDS OF THE SHIPPING CARRIER, WE CAN NOT GUARANTEE YOUR DELIVERY DATE!!